Terms of Use

1. About These Terms

These Terms of Use ("Terms") govern your access to and use of the website located at www.josabuild.com ("the Website"), operated by JOSA CONSULTANCY LTD, trading as JOSA BUILD ("we", "us", "our").

By accessing or using our Website, you confirm that you accept these Terms and agree to be bound by them. If you do not agree, you must stop using the Website immediately.

We may update these Terms from time to time. The "last updated" date above will reflect the most recent revision. Continued use of the Website after any changes constitutes your acceptance of the updated Terms.

Contact details:

• Email: support@josabuild.com
• Address: 20 Wenlock Road, London, England, N1 7GU

2. Who We Are and What We Do

JOSA BUILD is a lead generation service connecting individuals and businesses seeking building works in the United Kingdom with vetted building contractors and tradespeople.

Important: We are a lead generation intermediary, not a building contractor. We do not carry out building works ourselves, and we do not act as an agent for any contractor. Any contract for building works is formed solely between you and the contractor you engage. We are not a party to that contract and accept no responsibility for the quality, safety, or completion of any works carried out.

3. Eligibility

By using this Website, you confirm that:

• You are at least 18 years of age
• You are a resident of the United Kingdom or are seeking building works to be carried out within the United Kingdom
• You are using the Website for lawful purposes only
• If submitting an enquiry on behalf of a business or organisation, you have authority to do so

4. Use of the Website

4.1 Permitted Use

You may use our Website to:

• Browse information about our lead generation services
• Submit enquiries or requests for contractor referrals
• Contact us via the forms or details provided

4.2 Prohibited Use

You must not use the Website to:

• Submit false, misleading, or fraudulent enquiries or information
• Impersonate any person or organisation
• Scrape, harvest, or systematically extract data from the Website
• Introduce viruses, malware, or any other harmful code
• Attempt to gain unauthorised access to any part of the Website or its systems
• Use the Website in any way that violates applicable UK or international laws or regulations
• Reproduce, duplicate, or resell any part of our Website content without our written permission
• Use the Website for any commercial purpose other than submitting a genuine building works enquiry

We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached any of these provisions.

5. Enquiry Submissions and Lead Generation

5.1 Submitting an Enquiry

When you submit an enquiry through our Website, you are requesting that we connect you with one or more building contractors from our network who may be able to assist with your project.

By submitting an enquiry, you:

• Confirm that the information you provide is accurate and complete
• Consent to us contacting you by email or phone to discuss your requirements
• Acknowledge that your contact details and project information will be shared with relevant contractor partners in our network for the purpose of providing you with quotes

5.2 No Guarantee of Contractor Match

We will use reasonable efforts to match your enquiry with suitable contractors. However, we do not guarantee that:

• A suitable contractor will be available for your project
• Any contractor will respond to your enquiry within a particular timeframe
• Any quote received will be within your stated budget or expectations

5.3 Our Role is Limited to Referral

We do not vet, endorse, warrant, or guarantee the quality, competence, licensing, insurance, or conduct of any contractor to whom we refer you. It is your responsibility to:

• Carry out your own due diligence on any contractor before engaging them
• Verify that the contractor holds appropriate trade qualifications, accreditations, and insurance
• Obtain a written contract from the contractor before works commence
• Ensure any planning permissions or building regulations approvals are in place

6. Contractor Listings and Third-Party Content

Our Website may display information about contractors or link to third-party websites. We do not endorse or take responsibility for:

• The accuracy of any contractor profile or third-party content
• The availability, quality, or conduct of any third-party service
• The content or privacy practices of any linked external website

Links to third-party websites are provided for convenience only. You access them at your own risk.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, icons, images, and the overall layout and design, is owned by or licensed to JOSA CONSULTANCY LTD and is protected by United Kingdom and international intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially exploit any content from this Website without our prior written consent, except that you may print or download content for your own personal, non-commercial use.

The JOSA BUILD name and logo are trading names and branding of JOSA CONSULTANCY LTD. Nothing in these Terms grants you any right to use our name, logo, or branding.

8. Disclaimer of Warranties

The Website and all content and services provided through it are offered on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, including but not limited to:

• That the Website will be uninterrupted, error-free, or free from viruses
• That any information on the Website is accurate, complete, or up to date
• That any contractor referral will result in a satisfactory outcome
• That the Website is suitable for any particular purpose

Nothing in these Terms affects your statutory rights as a consumer under UK law.

9. Limitation of Liability

To the fullest extent permitted by law, JOSA CONSULTANCY LTD shall not be liable for:

• Any loss or damage arising from your use of, or inability to use, the Website
• Any loss or damage arising from reliance on any information contained on the Website
• Any dispute, claim, or loss arising from a contract between you and a building contractor to whom we have referred you
• Any indirect, consequential, special, or incidental loss, including loss of profits, data, or business opportunity

Our total liability to you in connection with the Website and our lead generation services, whether in contract, tort (including negligence), or otherwise, shall not exceed £100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

10. Indemnity

You agree to indemnify and hold harmless JOSA CONSULTANCY LTD, its directors, employees, and agents from and against any claims, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Website in breach of these Terms
• Any false or misleading information you submit through the Website
• Your breach of any applicable law or regulation

11. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference and is available at www.josabuild.com or on request from support@josabuild.com.

By using the Website, you acknowledge that we will process your personal data in accordance with our Privacy Policy and applicable UK data protection law, including UK GDPR.

12. Cookies

We use cookies and similar technologies on this Website. By continuing to use the Website, you consent to our use of cookies in accordance with our Cookie Policy (where applicable) and our Privacy Policy. You can manage your cookie preferences through your browser settings at any time.

13. Availability and Maintenance

We do not guarantee that the Website will be available at all times. We reserve the right to suspend, withdraw, or restrict access to all or any part of the Website at any time without notice, for example for maintenance, technical issues, or business reasons. We will not be liable to you if the Website is unavailable for any period or for any reason.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales.

You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any legal dispute arising in connection with these Terms or your use of the Website.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JOSA CONSULTANCY LTD with respect to your use of this Website and supersede all prior agreements, representations, and understandings.

17. Contact Us

If you have any questions about these Terms or wish to raise a concern about the Website, please contact us:

• Email: support@josabuild.com
• Post: JOSA CONSULTANCY LTD, 20 Wenlock Road, London, England, N1 7GU

These Terms of Use apply to the website www.josabuild.com, operated by JOSA CONSULTANCY LTD (trading as JOSA BUILD), Company Number 16210930, registered at 20 Wenlock Road, London, England, N1 7GU.